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A1A2B1B2C1C2

 

Caller

Receiver

Start the call

Hello, this is Paul.

 

Hi, it’s Paul. (NOT I am Paul.)

 

Start the call

Hello.

 

Paul speaking. (formal)

Ask to speak to someone

Can I speak to Katrin?

 

Is Katrin there?

Find out who is speaking

Who’s calling (please)?

When the person you want isn’t there

Can I leave a message?

 

Can you ask her to call me back later?

 

My mobile number is 111-222-333.

When the person the caller wants isn’t there

I’m afraid she’s not here at the moment.

 

Can I take a message?

 

I’ll ask her to call you back.

Finish the call

See you soon.

 

Goodbye.

 

Speak to you later.

Finish the call

Thanks for calling.

 

Goodbye.

 

Now test yourself by completing the following telephone conversation.

Conversation 1

Receiver:

Hello. Suzanne (1).

Caller:

Hi, (2) Mark.

Receiver:

Hi, Mark. How are you?

Caller:

I’m fine. How about you?

Receiver:

Very well, thanks.

Caller:

Are you busy at the moment? Do you want to have lunch in the Japanese restaurant?

Receiver:

That sounds good. What time?

Caller:

One o’clock?

Receiver:

Great.

Caller:

OK. (3) you soon.

 

Conversation 2

Receiver:

Maltalingua School of English.

Caller:

Hello, can I (4) to the managing director?

Receiver:

One moment. Who’s (5)?

Caller:

It’s Michael Brewster here.

Receiver:

I’m afraid he’s (6) here at the moment. I think he’s at lunch. Can I take a (7)?

Caller:

Please tell him I’m waiting for him in the hotel bar and I’m ordering drinks now.

Example: 1) speaking

1.

Please select one answer

 
 
 
2.

Please select one answer

 
 
 
3.

Please select one answer

 
 
 
4.

Please select one answer

 
 
 
5.

Please select one answer

 
 
 
6.

Please select one answer

 
 
 
7.

Please select one answer

 
 
 

 

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Useful expressions quiz – Making a phone call, 5.0 out of 5 based on 2 ratings