Difficulty
| Low | Medium | High | |||
| A1 | A2 | B1 | B2 | C1 | C2 |
|
Caller |
Receiver |
||
|
Start the call |
Hello, this is Paul.
Hi, it’s Paul. (NOT I am Paul.)
|
Start the call |
Hello.
Paul speaking. (formal) |
|
Ask to speak to someone |
Can I speak to Katrin?
Is Katrin there? |
Find out who is speaking |
Who’s calling (please)? |
|
When the person you want isn’t there |
Can I leave a message?
Can you ask her to call me back later?
My mobile number is 111-222-333. |
When the person the caller wants isn’t there |
I’m afraid she’s not here at the moment.
Can I take a message?
I’ll ask her to call you back. |
|
Finish the call |
See you soon.
Goodbye.
Speak to you later. |
Finish the call |
Thanks for calling.
Goodbye. |
Now test yourself by completing the following telephone conversation.
Conversation 1
|
Receiver: |
Hello. Suzanne (1). |
|
Caller: |
Hi, (2) Mark. |
|
Receiver: |
Hi, Mark. How are you? |
|
Caller: |
I’m fine. How about you? |
|
Receiver: |
Very well, thanks. |
|
Caller: |
Are you busy at the moment? Do you want to have lunch in the Japanese restaurant? |
|
Receiver: |
That sounds good. What time? |
|
Caller: |
One o’clock? |
|
Receiver: |
Great. |
|
Caller: |
OK. (3) you soon. |
Conversation 2
|
Receiver: |
Maltalingua School of English. |
|
Caller: |
Hello, can I (4) to the managing director? |
|
Receiver: |
One moment. Who’s (5)? |
|
Caller: |
It’s Michael Brewster here. |
|
Receiver: |
I’m afraid he’s (6) here at the moment. I think he’s at lunch. Can I take a (7)? |
|
Caller: |
Please tell him I’m waiting for him in the hotel bar and I’m ordering drinks now. |
Example: 1) speaking
[watupro 5]