CEFR English level

Low Medium High
A1 A2 B1 B2 C1 C2

Read the following text:

Receptionist

Hello, Maltalingua School of English. How may I help you?

Customer

Hello, yes. I wonder if you could give me some information about your afternoon lessons.

Receptionist

Yes of course.

Customer

I’d like to know what the lesson times are for the afternoon lessons.

Receptionist

Our afternoon intensive lessons begin at 1:30PM and finish at 3:00PM.

Customer

Could you tell me the maximum number of students per class?

Receptionist

The maximum number of students per class is twelve students.

Customer

Twelve students! That’s great! I’ll have lots of people to speak to. Do you know if the teacher is from England?

Receptionist

We have teachers from all over the world. They’re all qualified and they all speak very clearly.

Customer

That sounds good. Do you think you could tell me when the next course begins?

Receptionist

We have a new course starting every week. Would you like to book a starting date?

Look at the indirect questions used to make polite requests:

You can use indirect questions when you are making polite enquiries. Direct questions can sometimes sound impolite.

Begin indirect questions with introduction + (‘if’ or question word) + indirect question.

Do you know if he wants to go direct?

Here are some common introductions to indirect questions:

I wonder…

I’d like to know…

Could you tell me…?

Do you think you could tell me…?

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